Refund Policy
Our 14-day money-back guarantee and how refunds work.
LEXASIDE REFUND POLICY
Last Updated: September 29, 2026
This Refund Policy applies to all paid Lexaside subscriptions (monthly and yearly plans) operated by AC Bilişim ("we", "us", or "our").
1. 14-DAY MONEY-BACK GUARANTEE
If you are not satisfied with Lexaside, you can request a full refund within 14 days of your purchase. This applies to your first payment and to each renewal payment, as long as the request is made within 14 days of the date you were charged.
2. HOW TO REQUEST A REFUND
Email support@lexaside.com from the email address associated with your Lexaside account and include your order or invoice number. You can also request a refund through the link in your payment receipt email. We process refund requests within 5 business days.
3. HOW REFUNDS ARE PAID
Approved refunds are returned to the original payment method. Depending on your bank or card issuer, it may take 5–10 business days for the refund to appear on your statement. When a payment is refunded, the paid plan and the usage it included are removed from your account.
4. CANCELLATION
You can cancel your subscription at any time from your account settings. Cancelling stops future renewals; you keep access to your paid plan until the end of the current billing period. Cancellation alone does not refund payments already made; request a refund as described above if you are within the 14-day window.
5. EXCEPTIONS
We may decline refund requests made after the 14-day window, or in cases of abuse such as repeated purchase-and-refund cycles or violations of our Terms of Use. Statutory consumer rights that apply in your country are not affected by this policy.
6. CONTACT US
If you have questions about this Refund Policy, please contact us at:
Email: support@lexaside.com
Address:
Huzur Mahallesi 1131. Sokak 10/A
Çankaya, Ankara, TÜRKİYE

